Adapted practice prompt

服装店衣服不行

You are a university student. the zipper on a new jacket broke the first time you wore it and the receipt is still available. Write an email to Store Manager to exchange the jacket or issue a refund.

In your email, do the following:

1. 1Describe the problem and when you noticed it.
2. 2Explain how the problem affects you or others.
3. 3Request a specific and reasonable solution.

根据主题改编，非 ETS 官方原题。